Returns & Exchanges

At Perfume Parlour, we want you to be completely satisfied with your fragrance experience, which is why we offer a 14-day return window for unopened and unused products. If your scent isn't the perfect match, our streamlined returns process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of receiving your order with your order number and the reason for the return.

• 2.
  Secure Packaging

  Ensure the perfume bottle and its original packaging are securely placed in a protective shipping box to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label or use a tracked courier service to send the package back to our quality control facility.

• 4.
  Inspection and Refund

  Once our experts verify the item is in its original condition, we will process your refund or ship your chosen exchange within 5 business days.